By using the Jillvo website (jillvo.bet) or mobile application, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Jillvo is an internationally licensed online Sports Betting and gaming platform serving users in Bangladesh and other countries worldwide.
These Terms & Conditions constitute a legal agreement between Jillvo and the user. If you disagree with any part of these terms, please refrain from using the Jillvo platform. By accessing or registering on the platform, you automatically agree to be bound by these Terms & Conditions.
Jillvo reserves the right to update these Terms & Conditions at any time. Changes take effect immediately upon publication on the platform. We recommend checking this page regularly to stay informed of any updates.
- These Terms & Conditions have been prepared in English, and any Bangla translation is provided for convenience only. In the event of a conflict, the English version shall prevail.
- Jillvo's services are intended for personal and recreational use only — not for any commercial purpose.
- All content, designs, and technology on the Jillvo platform are protected by copyright law.
- Jillvo reserves the right to temporarily or permanently suspend any user's account access without notice if there is evidence of a terms violation.
To create an account on Jillvo, the following conditions must be met. Completing the registration process means you have accepted all of these terms.
- Age Restriction: The minimum age to register and play on Jillvo is 18. A national ID or passport may be required for age verification.
- Single account: Each individual may hold only one Jillvo account. If multiple accounts are found to belong to the same person, all accounts will be suspended and balances may be forfeited.
- Accurate Information: The name, date of birth, address, and contact details provided at registration must be accurate and truthful. Providing false information will result in account termination.
- Password Security: Your account password must be strong and kept confidential. Do not share your password with anyone. If you forget it, use the "Forgot Password" option.
- KYC verification: Jillvo may request KYC (Know Your Customer) verification for large withdrawals or any activity deemed suspicious.
Important: Anyone under 18 is strictly prohibited from creating or using an account on Jillvo. If confirmed, the account will be closed immediately and all winnings will be forfeited.
Jillvo offers deposit options for Bangladesh users via bKash, Nagad, and Rocket. Deposits are generally instant with no additional fees.
- The minimum deposit amount is ৳200 (two hundred BDT).
- Deposits must be made using only your own payment method. Third-party deposits are not permitted.
- Deposited funds may only be used for betting and gaming purposes.
- Jillvo does not offer any interest or returns on deposits.
- If a deposit fails due to a technical issue, contact Jillvo Support within 24 hours.
- Jillvo may set a maximum deposit limit for a given period, which is subject to change based on circumstances.
Jillvo charges no deposit fees. Every amount you send goes directly into your account. However, your mobile banking provider's own charges may apply.
Jillvo makes it easy to withdraw your winnings quickly and securely. Certain conditions must be met before a withdrawal can be processed, as detailed below.
- Minimum amount: The minimum withdrawal amount is ৳500. Requests below this amount will not be processed.
- Same method: Withdrawals must be made to the same mobile banking method used for the deposit.
- Processing Time: Withdrawals are typically processed within 5–30 minutes. In some cases, verification may extend processing time to up to 24 hours.
- Completing Wagering: The applicable wagering requirements must be met before any bonus winnings can be withdrawn.
- KYC verification: Identity verification will be required for large withdrawals. Please submit the necessary documents in a timely manner.
- Suspicious transactions: Unusual or suspicious withdrawal requests may be temporarily placed on hold pending investigation.
Jillvo regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms, which are detailed on the offer page. General bonus terms are outlined below.
- The welcome bonus is available to new users only and can be claimed once per account.
- After claiming a bonus, wagering requirements must be completed within the specified timeframe, or the bonus will be forfeited.
- Bonus funds cannot be withdrawn directly. Only winnings generated after completing the wagering requirements are eligible for withdrawal.
- Running multiple bonuses at the same time is not allowed. Any existing bonus must be completed or cancelled before a new one can be activated.
- If bonus abuse or fraudulent activity is confirmed, the bonus and any associated winnings will be fully forfeited.
- Jillvo reserves the right to modify, suspend, or cancel any bonus offer at any time.
Please note: Bonus wagering requirements are generally 10x to 30x the combined deposit and bonus amount. Always read the specific terms for each bonus on the offer page.
The rules governing Sports Betting and casino gaming on Jillvo are outlined below. Every user is responsible for complying with these rules.
- Once confirmed, a bet cannot be changed or cancelled, unless a cash-out feature is available.
- In-play bets placed after a match has started are only accepted in live betting markets.
- Jillvo reserves the right to void any bet in the event of a technical error or incorrect odds being displayed.
- If a match or event is abandoned or postponed, the associated bet will generally be declared void and the stake refunded.
- Any bet suspected of involving match fixing or manipulation will be suspended pending investigation.
- The maximum stake per single bet varies depending on the market and event type. See the full Betting Rules page for details.
The following activities are strictly prohibited on the Jillvo platform. Violations will result in account termination and forfeiture of any remaining balance.
- Creating multiple accounts or using another person's account.
- Registering with false or inaccurate identity information.
- Attempting to abuse bonuses, engage in arbitrage betting, or exploit system vulnerabilities.
- Attempting to launder money or process illegal funds through Jillvo.
- Harassing, threatening, or engaging in fraudulent activity against other users.
- Attempting to gain unauthorized access to Jillvo's software or systems.
- Using third-party bots or automated software to place bets.
Jillvo believes betting is a form of entertainment, not a solution to financial problems. We care about every user's mental well-being and financial safety, which is why we offer responsible gaming tools at no cost.
- Deposit limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
- Self-Exclusion: Use the self-exclusion option to take a break from the platform for a set period of time.
- Cooling-off period: You can temporarily suspend your account for a period of 24 hours to 30 days.
- Reality check: Set reminders to take regular breaks during extended betting sessions.
- Professional Support: If you're struggling with a gaming addiction, please seek professional help. Jillvo is ready to provide information on support organisations.
For more details on responsible gaming, visit our
Responsible Play Visit the page.
Jillvo takes the privacy of your personal data seriously. Any information you provide is used solely for service delivery, identity verification, and compliance with legal obligations.
- Your personal information is never sold to any third party.
- Information may be shared when required by law or requested by a regulatory authority.
- All transactions are secured with SSL encryption.
- To request access to, correction of, or deletion of your data, email us at support@jillvo.bet.
For more details, visit our Privacy Policy Read.
Jillvo reserves the right to temporarily suspend or permanently close your account under the following circumstances.
- For breaching any provision of these Terms & Conditions.
- Where evidence of fraudulent or suspicious activity is found.
- If account closure is required for legal or regulatory reasons.
- If the user requests to close their own account.
- An inactivity fee may apply to accounts that have been dormant for an extended period (over 12 months).
If an account is closed, any valid balance (excluding bonuses) will be refunded, though it may be temporarily held during an ongoing investigation.
Jillvo hereby expressly disclaims any liability for the following.
- For bets lost or missed due to internet disconnection or technical errors.
- For delays or failures caused by third-party payment processors.
- For losses resulting from the user's own negligence or error.
- For unexpected technical issues or server downtime.
Jillvo is committed to delivering the highest quality of service, but cannot guarantee 100% uptime at all times.
Jillvo reserves the right to update these terms and conditions at any time. Changes take effect as soon as they are published on this page. For significant updates, we will notify you via your registered email or app notification.
If you have any questions or concerns about these terms, please contact our support team.
Contact: support@jillvo.bet | Live Chat: 24/7 support available at the bottom right corner of the site.
Frequently Asked Questions (FAQ)
You must be at least 18 years old to register and place any bets or play any games on Jillvo. A national ID card or passport may be requested for age verification. Accounts found to belong to users under 18 will be closed immediately.
No, bonus funds cannot be withdrawn directly. Each bonus has specific wagering requirements that must be met first. Once wagering is complete, any winnings earned can be withdrawn.
If a match or event is cancelled, abandoned, or postponed, the bet is generally declared void and your stake is returned to your account in full.
Jillvo withdrawals are typically processed within 5–30 minutes. However, first-time or large withdrawals may require KYC verification, which can take up to 24 hours.
For significant changes, a notification will be sent to your registered email address and a pop-up message will appear in the app. That said, it is good practice to check this page regularly.